Thank you for your feedback on this, guys! These are my thoughts currently:
1. Clarity on requests. This definitely does need work, for sure, and on both the staff and player side. It's not always instantly obviously to staff either if someone has submitted a petition or a quick story request, or if one of us is already working on somebody's request, so it's easy to lose track of things. And it would no doubt be super helpful to you guys to have more clarity about what is going on with your requests and why. This is a very legitimate ask.
Right now, I can regretfully inform you a lot of the time there is nothing at all wrong with anybody's request, Pilgrim or I just haven't gotten to it yet. :( P has had a lot of RL stuff keeping them busy, and I will be the first to admit that I myself am not always the best at keeping track of requests, so I am sorry! We are hoping to be able to keep more on top of things and also work in some new request communication tools once we're in alpha-Omrazir, but in the meantime we can only ask (beg, plead) for people's patience.
2. Discord. I appreciate hearing people's honest feelings on this from both sides. I will say that it is very unlikely that we will change our stance on (not) having a Discord channel. However, P and I have discussed creating something more like an old-school chatroom linked to the website, where people can casually log in and out to chat and make comments. This would ideally give people a more casual way to connect and talk without getting as bogged down in the general toxicity of a 24/7 channel, or giving people the feeling that they NEED to be part of the channel in order to be part of the community. Neither P nor I are fans of anything that encourages people to be plugged into a game or virtual community 24/7; balance between game time and RL time has always been a vital consideration in our design of SoA and it will continue to be so.
3. Community-building events. Community building events are great! But I'm almost certainly not going to be doing any "early-access" OOC style events for Omrazir (yes, I know, I am being a real downer in this post). The nebulous region of the Faded Zone starter area aside, I really don't want to be blending OOC activities with IC zones, even as a special event. I would very much prefer for people's first experience of Omrazir to be as "real" as possible, in-character and without the mess and holes of the in-progress version. I feel like anything else cheapens the sense of Omrazir as a living world, and despite the fact that alpha-Omrazir will be rather drab compared to its future development, I still would prefer that people first enter it in-character and in its full-alpha-phase completion at least.
I know people feel like there is more that could be done, both in general and to foster our really awesome and friendly community, and I truly appreciate that there is such enthusiasm around the game still! All I can say in conclusion is that P and I have a TON of work yet to do in the next few months, in addition to continuing to manage real life obligations, illness, and all the other things both P and I (and I'm sure all of us at some point) have been wrestling with. Avaria is very much a labor of love, but there is a lot of the labor involved with the love, and we just try to juggle everything while doing the best that we can.
